Human resources managers play a vital role in nearly every industry. These professionals help shape workplace culture, manage employee relations and ensure companies comply with labor laws. As organizations grow more complex, the demand for skilled human resource managers continues to rise.
This article explains what human resources managers do, the skills they need to succeed and how you can become one. This guide also explores how the online MBA with a Specialization in Human Resources program from Youngstown State University (YSU) can help working professionals take the next step in their HR careers.
What Does a Human Resources Manager Do?
Human resources managers oversee the people-related operations of an organization. Responsibilities include coordinating recruitment and hiring efforts, managing employee onboarding, and administering benefits and compensation programs. HR managers also play a central role in resolving workplace conflicts, enforcing company policies, and ensuring compliance with labor laws and safety regulations.
These HR professionals work across a wide range of industries, including healthcare, education, manufacturing and finance. Depending on the organization, they may be part of a dedicated HR department or lead employee-focused operations independently or as part of a smaller team.
In this role, HR managers work closely with executives, department leaders and legal teams, while also serving as a primary point of contact for employees seeking guidance on workplace concerns. Using the skills they obtain from their education and experience, HR managers help create a fair, productive and supportive environment for everyone in the organization.
Essential Skills for Human Resources Managers
Successful human resources managers bring together a blend of interpersonal, strategic and technical skills. These abilities enable them to navigate complex workplace dynamics, align HR practices with business objectives, and cultivate a positive, productive environment that supports organizational goals and employee well-being. Some of the most essential skills for HR managers include:
- Communication: Clearly convey information to individuals and teams while listening and responding appropriately to employee concerns
- Conflict resolution: Mediate disputes, address sensitive issues and help build a respectful workplace culture
- Organizational skills: Manage multiple HR functions, from hiring and onboarding to compliance and benefits administration, often on strict deadlines
- Decision-making: Evaluate options and make choices that consider employee needs and organizational priorities.
- Knowledge of employment law: Understand labor regulations and policies, workplace safety rules, and HR policies to ensure legal compliance
- Technology proficiency: Navigate HR software systems, data management tools and digital platforms that support HR operations
- Leadership: Motivate teams, manage change and drive strategic initiatives across the organization
According to the U.S. Bureau of Labor Statistics (BLS), HR manager positions are expected to grow by 6% by 2033, which is faster than the average growth rate for all occupations. HR leaders can continue to grow as effective, trusted leaders by staying current with technology, labor law changes and HR trends.
Steps to Become an HR Manager
There’s no single path to becoming an HR manager, but most professionals follow a series of progressive steps that combine education, experience and skill development. Over time, these steps help prepare individuals to lead HR teams and contribute to their organizations. Common steps include:
- Earn a bachelor’s degree: Many HR managers begin their careers with a degree in business administration, psychology or human resources.
- Gain entry-level experience: Early roles, such as HR assistant, recruiter or benefits coordinator, provide valuable exposure to daily operations and workplace processes.
- Build key competencies: HR professionals can develop skills in communication, problem-solving, data analysis and legal compliance.
- Consider professional certifications: Credentials such as the SHRM Certified Professional (SHRM-CP) or Professional in Human Resources (PHR) certification can enhance a resume and demonstrate your expertise.
- Pursue a master’s degree: Earning a graduate degree, such as an MBA in Human Resources, can deepen your strategic knowledge and improve your qualifications for senior management roles.
- Apply for leadership opportunities: With the right mix of experience and education, professionals can pursue HR manager roles.
Inside the Online Experience at YSU
YSU’s online MBA in Human Resources is designed for working professionals seeking flexibility, depth and career growth. The program’s 100% online format allows you to complete coursework at your own pace, making it easier to balance work and family responsibilities.
The curriculum emphasizes real-world application, which prepares you to stand out in a competitive job market. Courses focus on key HR areas such as:
- Talent management: Explore how to attract, develop, and retain top talent
- Labor relations: Understand workplace regulations, union dynamics, and conflict resolution
- Human capital management: Learn how to align HR practices with organizational strategy
- Strategic decision-making: Gain tools to analyze data, assess risk and drive change at the organizational level
Instructors bring HR and industry experience to the virtual classroom, and students have access to a network of peer collaboration, academic advising and student support services. Whether you’re ready to lead a department or move into your first management role, YSU’s online MBA in HR program equips you with the knowledge and confidence to succeed.
Drive Your Career Forward With an MBA in HR From YSU
A human resources MBA can open the door to advanced leadership roles in a growing and essential field. With the right education and experience, you can help shape the future of your organization, supporting the people who make a company thrive, and lead with purpose.
Explore the MBA in Human Resources online program from YSU, designed to help working professionals build skills, expand their career potential and move confidently into HR leadership. Take the next step toward becoming a human resources manager today.
Learn more about YSU’s online MBA in Human Resources program.
